Payment Information

A Clear and Secure Checkout Experience

Rexuqavi™ is committed to making the payment process straightforward, transparent, and secure from the moment you review your order to the moment payment is confirmed.

The payment methods currently available for your order will be displayed directly during checkout. Availability can vary depending on the destination, payment provider, device, transaction currency, and other checkout conditions.

01 / Available Payment Methods

Payment Options at Checkout

The payment methods available for your purchase are shown before you complete checkout. Please select one of the payment options presented on the checkout page and follow the secure payment instructions provided.

Depending on the payment services currently enabled for your order, available options may include supported credit or debit cards and other third-party payment methods.

02 / Credit & Debit Cards

Card Payments

Where card payment is available, accepted card types will be displayed during checkout. You will be asked to enter the information required by the payment processor to authorize and complete the transaction.

Payment information is transmitted through the checkout and payment processing systems used for your transaction rather than being handled as ordinary customer-service information.

Rexuqavi™ customer service representatives will never ask you to send complete card numbers, card security codes, or online banking passwords by email, telephone message, or other ordinary support channels.

03 / Third-Party Payment Services

External Payment Providers

Certain checkout options may be provided through independent payment service providers.

If you select one of these methods, you may be asked to complete part of the payment process through that provider's secure payment environment. The provider may apply its own authentication, account, privacy, and transaction-security procedures.

Please follow the instructions shown during checkout to complete the selected payment method successfully.

04 / Currency

Pricing & Transaction Currency

Product prices and the applicable transaction currency are displayed during your shopping and checkout experience.

If your bank account or payment card uses a different currency, your financial institution or payment provider may perform a currency conversion and may apply its own exchange rate or related charges. Such conversion terms are determined by the relevant financial institution or payment provider.

Before confirming payment, please review the order total and currency shown on the final checkout screen.

05 / Payment Authorization

When a Payment Is Declined or Pending

Payment authorization is generally determined by the financial institution or payment provider associated with your selected payment method.

A transaction may be declined, delayed, or temporarily placed under review for reasons such as incorrect billing information, insufficient funds, transaction limits, fraud-prevention checks, or security verification requirements.

If your payment is declined and the information entered appears correct, you may wish to contact your bank, card issuer, or payment provider for additional information.

06 / Order Confirmation

Payment & Order Confirmation

After a successful checkout, order information will be generated using the contact details supplied during the purchase process.

Please make sure your email address and other order information are entered correctly so that important order updates can reach you.

If you believe payment was completed but you did not receive an expected order confirmation, please contact our customer support team and provide the email address used during checkout together with any relevant transaction information that does not contain sensitive card credentials.

07 / Payment Security

Protecting Your Checkout Experience

We take the security of the checkout process seriously and use established ecommerce and payment-processing systems to support secure transactions.

Sensitive payment information is handled through the applicable payment environment and payment-processing infrastructure used during checkout.

For your own protection, never send complete payment card details, security codes, account passwords, or other confidential financial credentials to our customer support email.

08 / Billing Information

Please Review Your Details Carefully

Customers should provide accurate billing and contact information when completing an order.

Incorrect information may prevent a transaction from being authorized or may require additional verification by the relevant payment provider.

Before submitting your payment, please review the product selection, quantities, billing information, delivery information, order total, and transaction currency shown at checkout.

09 / Payment Questions

Duplicate, Pending, or Unrecognized Transactions

Some banks or payment providers may temporarily display pending authorization entries while a transaction is being processed.

If you believe you have been charged incorrectly, see a transaction you do not recognize, or believe the same order has been charged more than once, please contact us with your order number and the non-sensitive details needed to identify the transaction.

Our customer service team can review the order information available to us. Depending on the issue, you may also need to contact your bank or payment provider for information relating specifically to card authorization or account activity.

10 / Refund Payments

How Approved Refunds Are Returned

When a refund is approved under the applicable Rexuqavi™ return, cancellation, or refund terms, the refund will ordinarily be issued through the original payment method used for the purchase.

After a refund has been issued, the time required for the funds to appear in your account can vary depending on your bank, card issuer, or payment provider.

Payment Support

Questions About a Payment?

If you need assistance identifying an order, confirming an order status, or understanding a payment-related issue connected with a Rexuqavi™ purchase, our customer support team is available during our stated business hours.

When contacting us, please include your order number whenever possible. For security reasons, do not send full card numbers, card security codes, payment passwords, or other sensitive financial credentials.