Privacy Policy

How Rexuqavi™ Handles Your Personal Information

Last updated: September 23, 2026

Your privacy is part of the trust we aim to build with every Rexuqavi™ customer. This Privacy Policy explains what personal information we may collect, why we use it, when it may be shared, how long it may be kept, and the choices or rights that may be available to you.

This policy applies when you browse the Rexuqavi™ website, place or manage an order, contact customer support, subscribe to communications, interact with our online services, or otherwise provide information to us.

For purposes of this Privacy Policy, “Rexuqavi™,” “we,” “us,” and “our” refer to Hangzhou Weixu Technology Co., Ltd., unless the context clearly indicates otherwise.

01 / Personal Information

What We Mean by Personal Information

Personal information means information that identifies you, relates to you, describes you, or can reasonably be associated with you directly or indirectly.

Information that has been aggregated or de-identified so that it can no longer reasonably be associated with an identifiable individual is not treated as personal information to the extent permitted by applicable law.

02 / Information We May Collect

Categories of Personal Information

The information collected depends on how you interact with Rexuqavi™. We may collect or process the following categories:

• Identity and contact information: name, email address, telephone number, billing address, shipping address, and similar contact details.
• Order and transaction information: products purchased, order numbers, quantities, order value, returns, refunds, exchanges, cancellations, delivery status, and transaction history.
• Payment-related information: payment method, transaction status, payment confirmation, billing details, and information provided to us by authorized payment processors. Full payment-card credentials may be handled directly by the applicable payment processor rather than stored by Rexuqavi™.
• Account information: account identifiers, saved preferences, settings, and other account-related information where account functionality is available.
• Customer-support information: messages, questions, photographs, videos, order details, or other information you provide when contacting us.
• Technical information: internet protocol address, browser type, device type, operating system, approximate location derived from technical information, identifiers, and network information.
• Website activity: pages viewed, products viewed, search activity, cart activity, interaction with website features, referral information, and similar browsing information.
• Marketing preferences: subscription status and communication preferences where marketing communications are offered.

03 / Sources of Information

How We Receive Personal Information

We may receive personal information through several channels.

• Directly from you when you place an order, contact support, submit information, create an account, or communicate with Rexuqavi™.
• Automatically through our website through browser, device, cookie, and similar technical information.
• From service providers that help us process payments, fulfill orders, deliver packages, operate technology, prevent fraud, provide analytics, or support customer service.
• From business partners or other third parties where permitted by applicable law and relevant to operating or improving our services.

04 / How We Use Information

Why We Process Personal Information

We use personal information only where reasonably connected to our business operations, customer relationships, legal obligations, and the services you request.

• Processing and confirming orders.
• Processing payments and transaction confirmations.
• Preparing, fulfilling, and shipping purchases.
• Providing tracking and delivery information.
• Handling returns, refunds, exchanges, cancellations, and customer service matters.
• Maintaining customer accounts and saved preferences where applicable.
• Responding to product questions and customer inquiries.
• Maintaining website functionality and improving the shopping experience.
• Detecting suspicious transactions, abuse, security threats, or potentially fraudulent activity.
• Maintaining records required for accounting, compliance, tax, dispute-resolution, and legal purposes.
• Sending marketing communications where permitted and consistent with your communication preferences.

05 / Orders & Fulfillment

Information Necessary to Deliver Your Purchase

When you place an order, we use information such as your name, delivery address, contact details, order contents, and relevant transaction information to process and fulfill the purchase.

Certain information may be shared with fulfillment facilities, logistics partners, shipping carriers, payment providers, and other service providers where reasonably necessary to complete your order.

Because Rexuqavi™ may use different fulfillment locations depending on inventory and destination, information necessary for delivery may be processed by service providers located outside your country of residence.

06 / Payment Information

Payment Processing

Payments may be processed through authorized third-party payment providers.

These providers may collect information necessary to authorize and complete your transaction. Rexuqavi™ may receive information such as payment status, transaction identifiers, limited billing information, and confirmation that payment was completed.

You should never send complete card numbers, card security codes, banking passwords, or similar confidential financial credentials to service@rexuqavi.com.

07 / Cookies & Similar Technologies

Website Technology

Our website may use cookies, pixels, local storage, tags, and similar technologies to operate website features, maintain preferences, understand website performance, protect the checkout process, and analyze how visitors interact with the site.

Some technologies may be necessary for essential functions such as maintaining a shopping cart, processing checkout, preventing fraud, or remembering selections.

Other technologies may be used for analytics or advertising where permitted by applicable law and subject to the consent or preference mechanisms made available to you.

08 / Marketing Communications

Communication Preferences

Where you choose to receive promotional communications, we may use your contact information to send information about Rexuqavi™ products, launches, offers, or other brand communications.

You may stop receiving promotional email communications by using the unsubscribe mechanism included in those messages where available or by contacting us.

Choosing not to receive promotional messages does not prevent us from sending necessary transactional communications such as order confirmations, shipping updates, customer-support replies, security notices, or refund information.

09 / Sharing Personal Information

When Information May Be Disclosed

We may disclose personal information where reasonably necessary to operate Rexuqavi™, complete transactions, protect our services, or comply with legal obligations.

Depending on the service involved, recipients may include:

• Payment processors and financial service providers.
• Fulfillment and warehouse partners.
• Shipping and logistics providers.
• Website hosting and ecommerce technology providers.
• Cloud, security, fraud-prevention, and IT providers.
• Analytics and website-performance providers.
• Customer-support and communication service providers.
• Professional advisers such as legal, accounting, or compliance providers where necessary.
• Government authorities or other parties where disclosure is required by applicable law or valid legal process.

Service providers are expected to process information for the services they provide and subject to applicable contractual and legal requirements.

10 / Business Changes

Corporate Transactions

Personal information may be transferred or disclosed as part of a legitimate business transaction, such as a merger, acquisition, restructuring, financing, sale of assets, or similar corporate event, subject to applicable legal requirements.

Where required by law, appropriate notice or protections will be provided in connection with such a transfer.

11 / Third-Party Services

External Websites & Platforms

Our services may interact with or contain references to third-party platforms, payment services, delivery providers, social platforms, or other external services.

Once you interact directly with an independent third party, its own privacy practices may apply. We encourage you to review the privacy information provided by any external service before submitting information directly to it.

12 / Children's Privacy

Our Services Are Intended for Adults

Rexuqavi™ is not designed or intentionally directed toward children who are below the applicable age at which they may independently provide consent under relevant law.

We do not knowingly seek to collect personal information directly from children in circumstances where parental or guardian consent is required.

If you are a parent or legal guardian and believe a child has provided personal information to us improperly, please contact service@rexuqavi.com so that we can review the situation.

13 / Data Security

Protecting Personal Information

We use reasonable administrative, organizational, and technical measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, database, transmission method, or electronic storage system can be guaranteed to be completely secure.

For your own protection, please do not send highly sensitive payment credentials, passwords, or other confidential financial information through ordinary email or other unsecured communication channels.

14 / Data Retention

How Long Information May Be Kept

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business or legal requirements.

Retention periods may depend on factors such as whether the information is needed to:

• Fulfill or document an order.
• Maintain an active customer account.
• Handle returns, refunds, warranties, or disputes.
• Meet accounting, tax, or compliance requirements.
• Prevent fraud or protect the security of our services.
• Establish, exercise, or defend legal claims.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

15 / International Data Transfers

Information May Be Processed Across Borders

Rexuqavi™ serves customers across different locations and may use technology, payment, fulfillment, logistics, or service providers in multiple countries.

As a result, your personal information may be transferred to, stored in, or processed in a country different from the country where you live.

Where applicable law requires specific safeguards for international transfers, we will use legally recognized mechanisms or other appropriate protections required for the relevant transfer.

16 / Your Privacy Rights

Rights May Differ by Location

Depending on the privacy laws that apply to you, you may have one or more rights concerning your personal information.

• Right to Access: request information about personal data we hold about you.
• Right to Correction: request correction of inaccurate or incomplete personal information.
• Right to Deletion: request deletion of certain personal information where legally permitted.
• Right to Data Portability: request a copy of certain personal information in a portable format where applicable.
• Right to Restrict Processing: request restrictions on certain processing activities where provided by law.
• Right to Object: object to certain uses of personal information where applicable.
• Right to Withdraw Consent: where processing relies on consent, withdraw that consent for future processing.
• Marketing Choices: stop receiving certain promotional communications.
• Advertising Choices: where applicable, request to opt out of certain targeted advertising, sale, or sharing activities as those terms are defined by applicable privacy law.

17 / Privacy Requests

How to Exercise Your Rights

To submit a privacy-related request, contact us at service@rexuqavi.com and clearly describe the request you would like us to review.

We may request reasonable information to verify your identity before responding to a request. This helps protect personal information from unauthorized access or deletion.

Where permitted by law, an authorized representative may submit a request on your behalf. We may require evidence that the representative is authorized to act for you.

We will respond within the period required under applicable law.

18 / Non-Discrimination

Exercising Privacy Rights

Where applicable law provides privacy rights, Rexuqavi™ will not unlawfully discriminate against you merely because you choose to exercise those rights.

19 / EEA & United Kingdom

Additional Privacy Rights Where Applicable

If you are located in the European Economic Area or United Kingdom, applicable data-protection law may provide additional rights and may require us to rely on a recognized lawful basis for processing personal information.

Depending on the processing activity, relevant legal bases may include performance of a contract, compliance with legal obligations, legitimate interests, or your consent.

You may also have the right to lodge a complaint with the data protection authority responsible for your jurisdiction.

20 / United States Privacy Rights

State-Specific Choices Where Applicable

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law that applies, these may include rights to access, correct, delete, or obtain certain personal information and rights concerning targeted advertising or certain forms of data sharing.

The availability and scope of these rights depend on the applicable jurisdiction and statutory requirements.

21 / Privacy Concerns

Questions or Complaints

If you have a concern about how Rexuqavi™ has handled your personal information, please contact us first so that we can review the matter.

Depending on where you live, you may also have the right to contact or submit a complaint to a competent privacy or data-protection authority.

22 / Policy Updates

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, technology, or applicable legal requirements.

When this policy is updated, the revised version will identify the new “Last updated” date.

Where applicable law requires additional notice or consent for a material change, we will take the steps required by that law.

23 / Privacy Contact

Contact Rexuqavi™ About Your Privacy

If you have a privacy question, wish to exercise an available privacy right, or need clarification about this Privacy Policy, you may contact Hangzhou Weixu Technology Co., Ltd. using the information below.